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Workflows / Industry

SaaS Workflows

SaaS businesses depend on reliable, event-driven workflows to orchestrate subscriptions, onboarding, billing, and provisioning across distributed systems. These AWS Step Functions workflow examples cover the full SaaS subscription lifecycle — from trial activation and tenant onboarding to payment retry logic and cancellation handling with async SQS confirmation.

4 workflows

Subscription Onboarding

SaaS Subscription Lifecycle

Orchestrates full tenant onboarding — validation, account creation, billing setup, resource provisioning, activation, and SQS welcome notification.

Subscription Cancellation

SaaS Subscription Lifecycle

Handles subscription cancellation by queuing lifecycle and billing-stop events to SQS, with an optional waitForTaskToken async billing confirmation before final billing processing.

Payment Retry Workflow

SaaS Subscription Lifecycle

Processes subscription payments and queues failed payments to an SQS dead-letter queue for async retry. Sends a confirmation event to SQS on success.

Express Trial Activation

SaaS Subscription Lifecycle

Low-latency express path for trial account activation. Validates eligibility, activates a 14-day trial, and sends a welcome event to SQS.